Q: Who is the publisher of the materials?
A: The Business Leadership Development Corporation (BLD)
The mailing address for BLD is 13835 North Tatum Boulevard,
9-102, Phoenix, Arizona 85032, USA
V: (602) 291-4595
I: www.bldsolutions.com
Sales tax is charged on electronic materials (and all other
physical materials) to Arizona residents.
Because the intellectual capital is based on the ebook
content, which is bundled with the eseminar, the sales tax
is charged on the full price.
Q: What's the basis for the research?
A: Observations made by BLD in clients in multiple
industries, and in multiple stages of development over
time.
Q: How reliable is the material presented in the
Understanding Personal Styles seminar?
A: The material is based upon years of research and
observations during live seminars.
Q: How reliable is PayPal as a payment processor?
A: A reliable and trusted source of payment processing over
the internet
Q: If I wanted to make other arrangements for payment,
what's available?
A: echeck payments can be taken over the phone at (602)
291-4595 - however processing takes longer than via PayPal
because payment must be verified first.
BLD does not accept paper checks from individual customers
who are not otherwise clients.
Enterprise users may pay by check for enterprise licenses.
Q: Will my email address be used for solicitation purposes?
A: The email address is required for distributing the
materials and is protected - it will not be given to
third-parties.
Q: What's the return policy?
A: Under normal circumstances eseminars and ebooks are not
refundable and not returnable, unless the materials are
found to be defective.
If there is a defect in the electronic media transmitted,
BLD will make every effort to correct the defect on a
timely basis.
BLD cannot be held responsible for transmission problems
beyond its direct control.
It is the customer's responsibility to ensure that their
communications systems and computers are working
satisfactorily.
BLD's policy is always to assist its individual customers
and enterprise clients.
Suggestions for improvement and enhancement are always
entertained.
